Services
Innovation
Customers rely on Excellence to create custom and unique cases to give the edge when it comes to food safety, efficiency, and profitability. Through an extensive worldwide network of factories, the company has provided customers with solutions in every segment of the food industry.
Problems we have solved include the following:
· Energy Efficient Technology
· Ecologically Improved Refrigerants
· Breakthrough LED lighting
· Specialized Case Development
· Custom Accessories
Logistics
Customers often need support when it comes it managing the many moving pieces of a thriving business. By offering specialized logistic solutions and support, we help customers improve their processes and profitability.
Ways We Support Our Customer’s Logistical Needs:
- Collaborating with customers by assessing logistical needs and providing ongoing assessment as needs change. Providing industry specialized guidance from the Excellence team of experts.
- Maximizing clients’ profitability with custom solutions to address their wide range of needs from equipment life cycle to coordination. Sourcing ways to streamline customer’s unique supply chain needs with proven process-refinement methodologies
- Personalized customer support with on demand access to key operational and account information through an individualized customer support portal.
Leasing
Our customers cash flow should not be a barrier to excellent products and service. By providing customized financing solutions include leasing and rental options, we put purchasing power back in the hands of our customers.
Distribution
Excellence strives to maintain solid inventories at distribution centers located on both the east coast and west coast. Availability, handling and shipment are things that we take pride in. Whether ordering one unit or hundreds, and we have processes in place for efficient and cost-effective distribution.
Service
With each unit sold, we begin a customer relationship through the life cycle of the unit. Every customer has unique needs and because of this, we assign each customer a dedicated service representative. Your representative will respond rapidly to any concerns and provide the superior service that you expect from Excellence Industries.
Refurbishing
With a customized refurbishing program, Excellence offers customers the ability to extend the life of their current units. Simply contact Excellence to arrange for your equipment to be transported to one of our refurbishment centers, and we will take care of the rest. Your equipment will be returned after undergoing a 14 point Quality Control Inspection ensuring it is in premium working condition.
Recycling
When it is time to decommission equipment, leave it in the hands of experts. Sustainability is part of the company mission, and we have created an approach that allows us to dispose of your unit safely, legally, and efficiently. The decommissioning program exceeds EPA standards and provides quantifiable cost savings to our customers while protecting our environment.
